They're in the Author field. When this author has been included for other articles in the past those letters have been omitted.

Are these characters in the filename, or in the author field for the record to which the document is being uploaded?

 

 

From: James Kerwin [mailto:jkerwin2101@gmail.com]
Sent: 13 November 2018 13:59
To: John Salter <J.Salter@leeds.ac.uk>
Cc: eprints-tech@ecs.soton.ac.uk
Subject: Re: [EP-tech] Eprints-Elements and the "ę"

 

Hi John,

 

It was mostly trial and error using the pointers you gave me the first time I had upload trouble (upload a plain text file with a simple filename etc). It let me upload it with me as the author which is when I looked towards the "special" characters.

 

I've just done another upload on Test straight to EPrints (going around Elements and RT1/Crosswalks) including the author with special characters. It turns out there's both an "ę" and a "ł" (I thought it was an L, but it has a wiggle through the middle). Both letters by themselves cause the error (e.g. remove the ę it still happens, remove the ł it still happens, remove both and it's fine).

 

The upload straight to EPrints didn't work. When I clicked next it gave me the error below (not sure how this mailing list handles images). When I exchanged the characters for their more typical counterparts it went on without issue.

 

 

I'm not an expert, but I suspect now that this may be more a server issue than specifically EPrints as I would expect EPrints to refuse to save it or give me an EPrints-style warning.

 

Thanks,

James

 

On Tue, Nov 13, 2018 at 12:55 PM John Salter <J.Salter@leeds.ac.uk> wrote:

Hi James,

If you add a record directly to EPrints, and use the character ę in a name (or other field), does it save OK?

I've just tried on a 3.3.10 install, and it seems to handle this without any issues - which might point to the issue being elsewhere.

 

Is there anything in the error logs regarding this - or was it a trial-and-error approach to find the cause of the problems?

 

Cheers,

John

 

 

From: eprints-tech-bounces@ecs.soton.ac.uk [mailto:eprints-tech-bounces@ecs.soton.ac.uk] On Behalf Of James Kerwin via Eprints-tech
Sent: 13 November 2018 12:16
To: eprints-tech@ecs.soton.ac.uk
Subject: [EP-tech] Eprints-Elements and the "ę"

 

Hi all,

 

We have Elements and EPrints. Recently an article couldn't be uploaded to EPrints from Elements. After a fair bit of messing around, I've worked out the letter "ę" is preventing the file upload (I removed the author with this letter and the file went on without a problem).

 

Unfortunately, this means the problem is with EPrints. Does anybody know of a straight-forward way of getting this to work without necessarily changing the spelling of the author's name?

 

I found this which I think might be my answer, but we're using 3.3.14 so maybe there is another solution?

 

https://wiki.eprints.org/w/Fix_for_better_UTF8_support

 

All advice and guidance greatly appreciated as ever!

 

Thanks,

James