Are these characters in the filename, or in the author field for the record to which the document is being uploaded?

 

 

From: James Kerwin [mailto:jkerwin2101@gmail.com]
Sent: 13 November 2018 13:59
To: John Salter <J.Salter@leeds.ac.uk>
Cc: eprints-tech@ecs.soton.ac.uk
Subject: Re: [EP-tech] Eprints-Elements and the "ę"

 

Hi John,

 

It was mostly trial and error using the pointers you gave me the first time I had upload trouble (upload a plain text file with a simple filename etc). It let me upload it with me as the author which is when I looked towards the "special" characters.

 

I've just done another upload on Test straight to EPrints (going around Elements and RT1/Crosswalks) including the author with special characters. It turns out there's both an "ę" and a "ł" (I thought it was an L, but it has a wiggle through the middle). Both letters by themselves cause the error (e.g. remove the ę it still happens, remove the ł it still happens, remove both and it's fine).

 

The upload straight to EPrints didn't work. When I clicked next it gave me the error below (not sure how this mailing list handles images). When I exchanged the characters for their more typical counterparts it went on without issue.

 

 

I'm not an expert, but I suspect now that this may be more a server issue than specifically EPrints as I would expect EPrints to refuse to save it or give me an EPrints-style warning.

 

Thanks,

James

 

On Tue, Nov 13, 2018 at 12:55 PM John Salter <J.Salter@leeds.ac.uk> wrote:

Hi James,

If you add a record directly to EPrints, and use the character ę in a name (or other field), does it save OK?

I've just tried on a 3.3.10 install, and it seems to handle this without any issues - which might point to the issue being elsewhere.

 

Is there anything in the error logs regarding this - or was it a trial-and-error approach to find the cause of the problems?

 

Cheers,

John

 

 

From: eprints-tech-bounces@ecs.soton.ac.uk [mailto:eprints-tech-bounces@ecs.soton.ac.uk] On Behalf Of James Kerwin via Eprints-tech
Sent: 13 November 2018 12:16
To: eprints-tech@ecs.soton.ac.uk
Subject: [EP-tech] Eprints-Elements and the "ę"

 

Hi all,

 

We have Elements and EPrints. Recently an article couldn't be uploaded to EPrints from Elements. After a fair bit of messing around, I've worked out the letter "ę" is preventing the file upload (I removed the author with this letter and the file went on without a problem).

 

Unfortunately, this means the problem is with EPrints. Does anybody know of a straight-forward way of getting this to work without necessarily changing the spelling of the author's name?

 

I found this which I think might be my answer, but we're using 3.3.14 so maybe there is another solution?

 

https://wiki.eprints.org/w/Fix_for_better_UTF8_support

 

All advice and guidance greatly appreciated as ever!

 

Thanks,

James