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Message: #07738

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[EP-tech] Eprints 3.4 redirect loops

Hello,

I have a problem after upgrading to Eprints 3.4 and then enable HTTPS.

Everything works fine on the Internet, however, on the local network,
eprints create a redirect loops for /eprints/cgi/users/home.

The server is currently running CentOS 7 with Apache web server. It has
two ethernet interfaces. One is for the Internet (you can access it
here: eprints.uet.vnu.edu.vn), while the other is for the local network.

We have a local DNS server which will resolve this address to a local address.
When I access Eprints through the local network it always create the redirect loops.

This is the output of curl when I ran it on the local network:

curl -vso /dev/null https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Feprints.uet.vnu.edu.vn%2Feprints%2Fcgi%2Fusers%2Fhome%2F&amp;data=01%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cfac3197fd46844c83c1308d6b113012a%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&amp;sdata=HJ5zvZpxjZN79uUQipjQ5iggwYzQt%2BUW7hza1L5YWBc%3D&amp;reserved=0 (ends with slash)

https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpastebin.com%2Ftr3hcbRQ&amp;data=01%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cfac3197fd46844c83c1308d6b113012a%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&amp;sdata=PGrbdaK91vxd%2Fh6P0GdQau97fXStJK2RHJBUXMYAfUc%3D&amp;reserved=0

curl -vso /dev/null https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Feprints.uet.vnu.edu.vn%2Feprints%2Fcgi%2Fusers%2Fhome&amp;data=01%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cfac3197fd46844c83c1308d6b113012a%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&amp;sdata=eB4GqxvBemN959sCky%2BCfTv1RKGnr%2Fy754RP5oxgaI4%3D&amp;reserved=0 (without slash)

https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpastebin.com%2Fg7HFMYAK&amp;data=01%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cfac3197fd46844c83c1308d6b113012a%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&amp;sdata=0hTE5CR7uTCEGw4NXhBN3NOJzcBq5rzZDBfG6SKtiow%3D&amp;reserved=0

wget https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Feprints.uet.vnu.edu.vn%2Feprints%2Fcgi%2Fusers%2Fhome&amp;data=01%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cfac3197fd46844c83c1308d6b113012a%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&amp;sdata=eB4GqxvBemN959sCky%2BCfTv1RKGnr%2Fy754RP5oxgaI4%3D&amp;reserved=0

https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpastebin.com%2F0jEBbvF0&amp;data=01%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cfac3197fd46844c83c1308d6b113012a%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&amp;sdata=LicG8U7h1RIHRcSZj%2FSfhVgEinSYTDm3uaSjRt7YF4s%3D&amp;reserved=0

SSL Httpd config file: https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpastebin.com%2FC3JPGMeJ&amp;data=01%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cfac3197fd46844c83c1308d6b113012a%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&amp;sdata=fj%2BU916x9%2Bk3ekcPQQvEVkeYl6XJfkA%2BODy4SAhMx%2Bk%3D&amp;reserved=0

Archive config file: https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpastebin.com%2F0ppHMvKj&amp;data=01%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cfac3197fd46844c83c1308d6b113012a%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&amp;sdata=xh%2BZdb5xrYX0A9JYTaJHRdzzvFmtOgzgQUsO5E7gD9Q%3D&amp;reserved=0
10_core.pl: https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpastebin.com%2F5AUNSRPA&amp;data=01%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cfac3197fd46844c83c1308d6b113012a%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&amp;sdata=vJygeg7whBHw8ZTSQefTRou9Y1x2XVrIEyDbPCT3txk%3D&amp;reserved=0

I don't know why there is the redirect loop. Please help me.
Thank you.
Best regards,
Duy-Hieu Bui

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