Hi Francis,

the problem seem to be in "Failed to create SMTP connection to localhost" found in https://github.com/eprints/eprints/blob/2d42b2be54004bf3db6881a6d893d39c7a7f909f/perl_lib/EPrints/Email.pm#L169

EPrint use "my $smtp = Net::SMTP->new( $smtphost );" on line 166

netstat -napt | grep 127.0.0.1:25

Hi, Thomas, thank very much for the kind reply.

Yes, I have tried both  'smtp_server' => 'localhost' and 'smtp_server'
=> 'eprints.iisc.ac.in' options, but the outcome is the same.

Here is the corresponding web server log file extract"

Failed to create SMTP connection to localhost
Failed to send mail.
To: francis@iisc.ac.in <>
Subject: Request for "Setting up Multilingual Information Repository:
A case Study with EPrints.org Software"

No helpful hint from the maillog file, too. Here is the extract from
the /var/log/maillog file:

Aug 30 13:13:35 eprints postfix/postfix-script[104689]: starting the
Postfix mail system
Aug 30 13:13:35 eprints postfix/master[104691]: daemon started --
version 2.10.1, configuration /etc/postfix
Aug 30 13:13:35 eprints postfix/pickup[104692]: EE3A2135D797: uid=0 from=<root>
Aug 30 13:13:35 eprints postfix/cleanup[104694]: EE3A2135D797:
message-id=<20180830074335.EE3A2135D797@localhost>
Aug 30 13:13:36 eprints postfix/qmgr[104693]: EE3A2135D797:
from=<eprints@iisc.ac.in>, size=510, nrcpt=1 (queue active)
Aug 30 13:13:36 eprints postfix/local[104696]: EE3A2135D797:
to=<root@localhost.localdomain>, orig_to=<root>, relay=local,
delay=53311, delays=53311/0.02/0/0.01, dsn=2.0.0, status=sent
(delivered to mailbox)
Aug 30 13:13:36 eprints postfix/qmgr[104693]: EE3A2135D797: removed
Aug 30 13:18:32 eprints postfix/postfix-script[105288]: stopping the
Postfix mail system
Aug 30 13:18:32 eprints postfix/master[104691]: terminating on signal 15
Aug 30 13:21:22 eprints postfix/postfix-script[105663]: starting the
Postfix mail system
Aug 30 13:21:22 eprints postfix/master[105665]: daemon started --
version 2.10.1, configuration /etc/postfix
Aug 30 14:19:13 eprints postfix/postfix-script[110740]: stopping the
Postfix mail system
Aug 30 14:19:13 eprints postfix/master[105665]: terminating on signal 15
Aug 30 14:19:13 eprints postfix/postfix-script[110822]: starting the
Postfix mail system
Aug 30 14:19:13 eprints postfix/master[110824]: daemon started --
version 2.10.1, configuration /etc/postfix
Aug 30 19:45:17 eprints postfix/smtpd[5469]: connect from localhost[127.0.0.1]
Aug 30 19:45:17 eprints postfix/smtpd[5469]: 24F61201F8D1:
client=localhost[127.0.0.1]
Aug 30 19:45:17 eprints postfix/smtpd[5469]: disconnect from
localhost[127.0.0.1]
Aug 30 19:45:17 eprints postfix/pickup[2911]: 66ABA135D797: uid=1003
from=<eprints@eprints.iisc.ac.in>
Aug 30 19:45:17 eprints postfix/cleanup[5471]: 66ABA135D797:
message-id=<alpine.LRH.2.21.1808301944160.5342@eprints.iisc.ac.in>
Aug 30 19:45:17 eprints postfix/qmgr[110826]: 66ABA135D797:
from=<eprints@iisc.ac.in>, size=655, nrcpt=1 (queue active)
Aug 30 19:45:19 eprints postfix/smtp[5474]: 66ABA135D797:
to=<fjayakanth@gmail.com>, relay=smtp.office365.com[40.100.141.2]:587,
delay=2.5, delays=0.3/0.04/1.9/0.26, dsn=2.6.0, status=sent (250 2.6.0
<alpine.LRH.2.21.1808301944160.5342@eprints.iisc.ac.in>
[InternalId=35716948034469,
Hostname=MA1PR0101MB1701.INDPRD01.PROD.OUTLOOK.COM] 3726 bytes in
0.227, 16.006 KB/sec Queued mail for delivery)
Aug 30 19:45:19 eprints postfix/qmgr[110826]: 66ABA135D797: removed

The maillog extract indicates that only mails sent using 'alpine' are
being logged.

Thanks and regards, Francis

On Thu, Aug 30, 2018 at 6:24 PM <th.lauke@arcor.de> wrote:

Hi Francis,

'smtp_server' => 'smtp.office365.com'

have you tried
'smtp_server' => 'localhost'
instead?

Are there any helpful messages in /var/log/exim4/mainlog?

Hth
Thomas

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