Hmm, interesting...
I believe both those boxes use _javascript_ to render data.
Is there something amiss with the _javascript_ (e.g. it's not being served over https)?

I think there used to be two version of the js that could be served - one secure, the other not. I don't think this variation is needed in modern versions of EPrints - maybe you are referencing the older version of the js in your template?

Cheers,
John

---

From: eprints-tech-bounces@ecs.soton.ac.uk <eprints-tech-bounces@ecs.soton.ac.uk> on behalf of Monica Wood <monica.wood@utas.edu.au>
Sent: 04 January 2018 08:42:15
To: eprints-tech@ecs.soton.ac.uk
Subject: Re: [EP-tech] Refresh Abstracts removing Boxes from Summary Page

 

Hi John and Adam.

Id already tried restarting the httpd service multiple times and the indexer has been restarted since this problem arose.

The whole thing has me very confused as it only appeared recently.

We did move to shibboleth auth around the same time and all traffic is now directed through https... not sure if these changes would have done anything. 

Thanks

Monica

On Thu, Jan 4, 2018 at 6:54 PM +1100, "John Salter" <J.Salter@leeds.ac.uk> wrote:

Hi Monica,
It sounds like you might just need to restart Apache...
When running something from the command-line, the EPrints stack is interpreted from the files on disk.
When you 'expire' the abstracts, they are regenerated on-the-fly by the Apache process, using the EPrints stack Apache interpreted when it was started.

Hope that makes some sense.
If might also be worth restarting the indexer - as this too has an interpreted stack that could differ from the on-disk version you get from the command-line now!

Cheers,
John

---

From: eprints-tech-bounces@ecs.soton.ac.uk <eprints-tech-bounces@ecs.soton.ac.uk> on behalf of Monica Wood <monica.wood@utas.edu.au>
Sent: 04 January 2018 01:15:23
To: Eprints Tech
Subject: [EP-tech] Refresh Abstracts removing Boxes from Summary Page

 

Hi All,

 

I’ve got the most bizarre problem happening.

 

My staff started noticing that when they edited an item that the irstats2 downloads box would disappear from the summary page.

I had a look and noticed the altmetics box was also disappearing and when I did a refresh_abstracts using epadmin or the regenerate abstracts button from the admin -> systems tools, then every box disappeared from every summary.

 

They reappear if I run the script generate_abstracts from the cmdln, but apart from refresh_abstracts setting a abstracts.timestamp variable to state that a page needs to be regenerated on request, I cannot see what these commands are really doing differently.

Both should be calling the method $eprint->generate_static() when the page is generated

 

I could solve this by not putting that data into a Screen::EPrint::Box,  but it doesn’t actually solve the issue of why refresh is removing them.

 

Thanks

Monica Wood

 

Library Systems

University of Tasmania

https://eprints.utas.edu.au

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