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[EP-tech] Re: Altmetrics

Okay, I¹ve done some further digging on this and I¹ve come up with a
reason, if not a solution. Back in April our ICT department did an
unplanned update on our EPrints box which updated the system to the most
recent version of the software and broke several customisations that we
have in place. I had to rebuild these changes on the live server but also
bring my virtual machine in line with the changes on there - one of the
things I noticed was that the lib folder on my virtual machine was not the
same as the one on the live machine so I transferred this down.

Now, I had the foresight to snapshot my virtual machine before I made
these changes and, having restored the snapshot, this version has a
working Bazaar. SO, whatever I had to do to get the system in line with
live brought the error down from the live server with it. I have no idea
if it was the software update (which was not done via the prescribed
EPrints update but through a package update in Ubuntu, something I had to
do to make sure my environment was the same) or bringing the lib folder
down from the live machine.

Hopefully this helps?




On 24/06/2014 14:28, "Sebastien Francois" <sf2@ecs.soton.ac.uk> wrote:

>On 24/06/14 14:12, Andrew Beeken wrote:
>> User details as per a ps aux | egrep '(apache|httpd)'
>>
>> root      2050  0.0  0.6 320312  7040 ?        Ss   13:38   0:01
>> /usr/sbin/apache2 -k start
>> www-data  2075  0.0  4.7 340308 48816 ?        S    13:38   0:00
>> /usr/sbin/apache2 -k start
>> www-data  2076  0.0  3.7 336192 37996 ?        S    13:38   0:00
>> /usr/sbin/apache2 -k start
>> www-data  2077  0.0  0.4 320336  5040 ?        S    13:38   0:00
>> /usr/sbin/apache2 -k start
>> www-data  2078  0.0  0.4 320336  5040 ?        S    13:38   0:00
>> /usr/sbin/apache2 -k start
>> www-data  2079  0.0  0.4 320336  5040 ?        S    13:38   0:00
>> /usr/sbin/apache2 -k start
>> www-data  3514  0.0  0.5 320336  5484 ?        S    14:04   0:00
>> /usr/sbin/apache2 -k start
>> andrew    3661  0.0  0.0  13596   924 pts/2    S+   14:06   0:00 egrep
>> --color=auto (apache|httpd)
>>
>> File perms, the folder owner is eprints user however the lib folder is
>> owned by root - I wonder if this is the problem here?
>
>Yes, that's very likely the issue. Fix your permissions and try again -
>e.g. make Apache run as eprint/eprints and gives ownership of your
>entire EPrints directory to eprints/eprints.
>
>Check your EPrints/SystemSettings.pm has user and group = eprints. Also
>restart your indexer (don't forget that...).
>
>Also feel free to adapt the eprints/eprints user/group as to whatever
>suits you (www-data or else).
>
>Seb
>
>> (this is all on my local development environment however I have to
>>wonder
>> if the issue is the same on live)
>
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