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[EP-tech] Re: Altmetrics

On 24/06/14 14:12, Andrew Beeken wrote:

User details as per a ps aux | egrep '(apache|httpd)'

root      2050  0.0  0.6 320312  7040 ?        Ss   13:38   0:01
/usr/sbin/apache2 -k start
www-data  2075  0.0  4.7 340308 48816 ?        S    13:38   0:00
/usr/sbin/apache2 -k start
www-data  2076  0.0  3.7 336192 37996 ?        S    13:38   0:00
/usr/sbin/apache2 -k start
www-data  2077  0.0  0.4 320336  5040 ?        S    13:38   0:00
/usr/sbin/apache2 -k start
www-data  2078  0.0  0.4 320336  5040 ?        S    13:38   0:00
/usr/sbin/apache2 -k start
www-data  2079  0.0  0.4 320336  5040 ?        S    13:38   0:00
/usr/sbin/apache2 -k start
www-data  3514  0.0  0.5 320336  5484 ?        S    14:04   0:00
/usr/sbin/apache2 -k start
andrew    3661  0.0  0.0  13596   924 pts/2    S+   14:06   0:00 egrep
--color=auto (apache|httpd)

File perms, the folder owner is eprints user however the lib folder is
owned by root - I wonder if this is the problem here?
Yes, that's very likely the issue. Fix your permissions and try again - e.g. make Apache run as eprint/eprints and gives ownership of your entire EPrints directory to eprints/eprints.
Check your EPrints/SystemSettings.pm has user and group = eprints. Also restart your indexer (don't forget that...).
Also feel free to adapt the eprints/eprints user/group as to whatever suits you (www-data or else). 

Seb


(this is all on my local development environment however I have to wonder
if the issue is the same on live)