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[EP-tech] Problem with a new 3.4.7 installation
- To: "eprints-tech@ecs.soton.ac.uk" <eprints-tech@ecs.soton.ac.uk>
- Subject: [EP-tech] Problem with a new 3.4.7 installation
- From: Robin Sylvestre <robin.sylvestre@polymtl.ca>
- Date: Sat, 1 Nov 2025 01:01:54 +0000
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CAUTION: This e-mail originated outside the University of Southampton.
Hello! I’m reaching out to the list because I’m getting desperate after trying for a few weeks to make a new EPrints 3.4.6 installation, then 3.4.7 when it came out, well, just work. Ubuntu 24.04, clean
install from the tar or from github, no plugins just the pub flavour and a few style files. First login : nothing happens, the connexion runs still, the page never loads. I refresh, I’m logged in. It looks like it’s working fine. Then the minute I try to create
a new document, when I save it, the site becomes totally unresponsive, I can’t even stop apache from the terminal. When I restart it, it goes down like that again. ¸ I first had it running locally on a Virtualbox, I thought my computer was just not powerful enough to run EPrints, but now it does that on my dev server as well.
Tables get created in the database, files and folders in the documents directory get created. I can only get the site back working by erasing all eprints and starting again. I haven’t seen anything
in the logs. Does that ring a bell to anyone? I also encountered an issue where the auto.css and auto.js files were not generated correctly, saying that they were missing when I run the generate_static command, and being only able to continue
generating static files by plugging a copy of already generated auto files into the html directory. But that was with more of my archive’s cfg files and plugins installed, not on a new install, so I have to look into that as well. Just wondering if it could
be a piece of the puzzle. Thanks for your help! Robin
ROBIN SYLVESTRE Technicien des systèmes informatisés Bibliothèque Polytechnique Montréal 2500, chemin de Polytechnique Montréal, Québec, H3T 1J4
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