Hi David

The modules loaded are identical.  As for mod_perl, running the command rpm -qa | grep mod_perl does not give a result.  Since mod_perl is not available using dnf we installed mod_perl2 using cpan.  Could this be the issue?

Thanks

Maher

From: David R Newman <drn@ecs.soton.ac.uk>
Sent: Monday, January 6, 2025 2:27 PM
To: Maher Abdellatif Ahmad Qahwash <qahwash@kfupm.edu.sa>; eprints-tech@ecs.soton.ac.uk
Subject: Re: Redhat upgrade to 9.5

Hi Maher,

Having a test server will be useful but the fact that your test server (running the same version of RHEL and EPrints) has no problem but your production server does suggest an underlying issue rather than an issue with EPrints itself.  This means it is unlikely I will be able to help and unless anyone else has experienced the same error message running similar versions as you, then it is unlikely anyone will have an answer.  At best they may be able to recommend how to use memory management monitoring tools (e.g Valgrind), which typically require low level architecture knowledge to make sense of.

Unfortunately, I think finding a fix is going to require things like comparing your whole Apache configuration to check things like if there are any different modules loaded or different version of a module.  You can find (a sorted list) what modules are loaded by running:

httpd -M | sort

Unfortunately, this will not tell you the versions but as mod_perl is a likely candidate to be at fault if it is running a buggy version, it is worth running the following to see what version you have installed on both servers:

rpm -qa | grep mod_perl

Regards

David Newman

CAUTION: This e-mail originated outside the University of Southampton.

Hi David

 

We have checked the access_log and ssl_access_log and nothing looks unusual.  In addition upgrading to 9.5 on our Test server running the same exact ePrints was successful and httpd started without the "double free or corruption" error ?? we don’t have any custom Apache modules used and we also compared the modules used on the Test server (which is working fine on 9.5) and the Production and the modules being loaded are exactly the same.

 

Any other ideas?

 

Many thanks

Maher

 

From: David R Newman <drn@ecs.soton.ac.uk>
Sent: Monday, January 6, 2025 12:20 PM
To: Maher Abdellatif Ahmad Qahwash <qahwash@kfupm.edu.sa>; eprints-tech@ecs.soton.ac.uk
Subject: Re: Redhat upgrade to 9.5

 

Hi Maher, My first suggestion would have been that you were running mpm_event_module but as you are running mpm_prefork_module a core dump is an unusual problem. However, the "double free or corruption" error message is not what I

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Hi Maher,

My first suggestion would have been that you were running mpm_event_module but as you are running mpm_prefork_module a core dump is an unusual problem.  However, the "double free or corruption" error message is not what I remember seeing as a result of using mpm_event_module.

It sounds like this problem does not happen as soon as you start Apache but some time later.  Can you check your access_log and ssl_access_log to see if there are any unusual requests around this time?  Also, it sounds like this was not an issue when running RHEL 9.4 but is on 9.5.  I am not aware of anything that would have changed (most likely with Apache or mod_perl) that would have led to this issue but I do not manage any old (April 2019) versions of EPrints on EL 9.5.  As well as checking the access logs it might be worth checking all error log files for Apache.  I have found that critical errors often appear in ssl_error_log but warnings will appear in error_log and this can sometimes explain what is causing the critical issue.

If this does not provide any useful paths of investigation I would consider upgrading to the latest version of EPrints (3.4.6), as I know this works on EL 9.5.  I don't know if it would be possible to further diagnose this issue without running tools like strace to see what is happening in the lead up to the core dump.  Are you using any uncommon modules for Apache, as reading around the error message, it suggests that a badly coded Apache module may be the reason for the "double free or corruption" error message.

I also believe EPrints should run without seg-faulting and core dumping if using mpm_event_module if you upgrade to 3.4.6, as we fixed the issue that was causing this.  It does still suffer from a small amount of memory leak, so I would advise adding the following to your Apache config:

MaxConnectionsPerChild 1000

This ensures that workers are regularly restarted, freeing up an memory lost to leaks.  I have been running a busy EPrints 3.4.6 instance with MPM event on EL 9 (currently 9.5) with the above Apache configuration for several months now without any real issues.

Regards

David Newman

On 06/01/2025 8:47 am, Maher Abdellatif Ahmad Qahwash wrote:

CAUTION: This e-mail originated outside the University of Southampton.

Hi

 

We are  running EPrints 3.4.1-rc2 and have upgraded the Redhat from 9.4 to 9.5 but the httpd service is giving the following error which causes the service to stop:

 

[Mon Jan 06 11:11:00.536240 2025] [core:notice] [pid 125497:tid 125497] AH00094: Command line: '/usr/sbin/httpd -D FOREGROUND'

double free or corruption (out)

[Mon Jan 06 11:11:02.542042 2025] [core:notice] [pid 125497:tid 125497] AH00051: child pid 125498 exit signal Abort (6), possible coredump in /etc/httpd

double free or corruption (out)

[Mon Jan 06 11:11:05.550601 2025] [core:notice] [pid 125497:tid 125497] AH00051: child pid 125499 exit signal Abort (6), possible coredump in /etc/httpd

double free or corruption (out)

 

Please note that we are using the mpm_prefork_module and have the mpm_event_module commented out as it causes fragmentation and consumes very high CPU.

 

Any ideas what is causing the error?

 

Thanks

Maher

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