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[EP-tech] Re: Indexing issue

Okay; so there's a bunch of stuff but it's all from October 2013 and October 2014 - nothing that looks like the record that seems to be giving me the problem. Now, if I delete things off this list I presume it won't delete the actual record?

-----Original Message-----
From: eprints-tech-bounces@ecs.soton.ac.uk [mailto:eprints-tech-bounces@ecs.soton.ac.uk] On Behalf Of Alan.Stiles
Sent: 12 March 2015 16:22
To: eprints-tech@ecs.soton.ac.uk
Subject: [EP-tech] Re: Indexing issue

Admin page, System Tools Tab, Status button, Background Task Queue should list what the indexer is working on.
There should be an event for plugin 'Event::Indexer', action 'Index', with Parameters of '/id/eprint/xxxxxx' where xxxxx is the id of the offending eprint.  You should be able to delete or change the status on that item to a different status (e.g. Failed) to stop it being processed.

-----Original Message-----
From: Andrew Beeken [mailto:anbeeken@lincoln.ac.uk]
Sent: 12 March 2015 14:40
To: eprints-tech@ecs.soton.ac.uk
Subject: [EP-tech] Re: Indexing issue

Nope! :) How would I do that?

On 12/03/2015 14:33, "Alan.Stiles" <alan.stiles@open.ac.uk> wrote:

>Hi Andrew, have you removed the index event from the event queue?
>
>-----Original Message-----
>From: Andrew Beeken [mailto:anbeeken@lincoln.ac.uk]
>Sent: 12 March 2015 14:12
>To: eprints-tech@ecs.soton.ac.uk
>Subject: [EP-tech] Re: Indexing issue
>
>Further to this, we¹ve now removed the record in question, however 
>EPrints still seems to be trying to index it - I don¹t know if this is 
>a cache of some kind.
>
>On 11/03/2015 16:11, "Andrew Beeken" <anbeeken@lincoln.ac.uk> wrote:
>
>>Hello!
>>
>>We¹ve got a bit of an issue with our search indexing which, after some 
>>digging, seems to be related to a specific record. Dumping a log of 
>>the ‹verbose index to a file, the offending entry seems to be throwing 
>>the following error:
>>
>>Error: PDF file is damaged - attempting to reconstruct xref table...
>>
>>Error opening /tmp/ep-convertc4Azo/index.txt: No such file or 
>>directory at 
>>/usr/share/eprints3/perl_lib/EPrints/Plugin/Convert/IndexCodes.pm
>>line 57.
>>
>>The issue seems to be that once the indexer hits this record it bails 
>>out and doesn¹t index records after this, meaning that some users have 
>>items which do not show up when a search is conducted based on their 
>>user number ­ as this is used in conjunction with the JSON output on a 
>>search to populate our local staff directory with academics research 
>>outputs, it¹s causing us some issues internally and also concerning us 
>>that the EPrints search index is incomplete.
>>
>>We¹ve removed the PDF that appears to be causing the problem but it is 
>>potentially cached as it still comes up with the error; we¹ve tried 
>>putting the record as ³retired² and will look tomorrow to see if that 
>>does anything, however if anyone has encountered this before or has a 
>>potentially better suggestion, let me know!
>>
>>Cheers!
>>Andrew
>>
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