Hi John,

Thanks for the info on the POST response. At least that rules out one possibility!

As best I can tell, there are no overridden plugins in the repository. Contents of the plugins.pl file below:

# Generic Plugin Options

# To disable the plugin "Export::BibTeX":
# $c->{plugins}->{"Export::BibTeX"}->{params}->{disable} = 1;

# To enable the plugin "Export::LocalThing":
# $c->{plugins}->{"Export::LocalThing"}->{params}->{disable} = 0;

# Screen Plugin Configuration
# (Disabling a screen will also remove it and it's actions from all lists)

# To add the screen Screen::Items to the key_tools list at postion 200:
# $c->{plugins}->{"Screen::Items"}->{appears}->{key_tools} = 200;

# To remove the screen Screen::Items from the key_tools list:
# $c->{plugins}->{"Screen::Items"}->{appears}->{key_tools} = undef;


# Screen Actions Configuration

# To disable action "blah" of Screen::Items
# (Disabling an action will also remove it from all lists)
# $c->{plugins}->{"Screen::Items"}->{actions}->{blah}->{disable} = 1;

# To add action "blah" of Screen::Items to the key_tools list at postion 200:
# $c->{plugins}->{"Screen::Items"}->{actions}->{blah}->{appears}->{key_tools} = 200;

# To remove action "blah" of Screen::Items from the key_tools list
# $c->{plugins}->{"Screen::Items"}->{actions}->{blah}->{appears}->{key_tools} = undef;


# Import/export plugins

# to make a plugin only available to staff
# $c->{plugins}->{"Export::Text"}->{params}->{visible} = "staff";

# to only command line tools
# $c->{plugins}->{"Export::Text"}->{params}->{visible} = "api";

# to prevent a import/export plugin from being shown as an option, but
# not actually disable it.
# $c->{plugins}->{"Export::BibTeX"}->{params}->{advertise} = 0;


# Plugin Mapping

# The following would make the repository use the LocalDC export plugin
# anytime anything asks for the DC plugin - this is a handy way to override
# the behaviour without hacking the existing plugin.
# $c->{plugin_alias_map}->{"Export::DC"} = "Export::LocalDC";
# This line just means that the LocalDC plugin doesn't appear in addition
# as that would be confusing.
# $c->{plugin_alias_map}->{"Export::LocalDC"} = undef;

# CrossRef registration

# You should replace this with your own CrossRef account username and password.

$c->{plugins}->{"Import::DOI"}->{params}->{pid} = "ourl_eprintsorg:eprintsorg";

There is nothing at all in ~/archives/ARCHIVEID/cfg/plugins/EPrints/..., (the folder plugins doesn't even exist).

I'm not 100% certain I have the right 'files' workflow stage but, assuming you mean the section in the ~/archives/ARCHIVEID/cfg/workflows/eprint/default.xml file, there were a couple of minor differences between ours and the current version. Changing this to reflect the newer version, followed by a reload of the repository config and an Apache restart, has made no difference to the behaviour we're encountering. Perhaps you meant another file, and I've misunderstood?

I'll try to include another Apache error log entry below, in the hopes that the formatting is preserved better.

Many thanks,

James

Apache error log:

[Thu Apr 24 14:52:39 2014] [error] [client 74.112.131.245] Software caused connection abort at /usr/share/eprints/perl_lib/EPrints/Page.pm line 78.\n
document.4653 failed to create subdataobj on document.files at /usr/share/eprints/perl_lib/EPrints/DataObj.pm line 313
    EPrints::DataObj::create_from_data('EPrints::DataObj::Document', 'EPrints::Repository=HASH(0x7fd1572dcf68)', 'HASH(0x7fd157c4f6f8)', 'EPrints::DataSet=HASH(0x7fd1577dcf80)') called at /usr/share/eprints/perl_lib/EPrints/DataObj/SubObject.pm line 78
    EPrints::DataObj::SubObject::create_from_data('EPrints::DataObj::Document', 'EPrints::Repository=HASH(0x7fd1572dcf68)', 'HASH(0x7fd157c4f6f8)', 'EPrints::DataSet=HASH(0x7fd1577dcf80)') called at /usr/share/eprints/perl_lib/EPrints/DataObj/Document.pm line 313
    EPrints::DataObj::Document::create_from_data('EPrints::DataObj::Document', 'EPrints::Repository=HASH(0x7fd1572dcf68)', 'HASH(0x7fd157c4f6f8)', 'EPrints::DataSet=HASH(0x7fd1577dcf80)') called at /usr/share/eprints/perl_lib/EPrints/DataSet.pm line 1012
    EPrints::DataSet::create_dataobj('EPrints::DataSet=HASH(0x7fd1577dcf80)', 'HASH(0x7fd157c4f6f8)') called at /usr/share/eprints/perl_lib/EPrints/DataObj.pm line 395
    EPrints::DataObj::create_subdataobj('EPrints::DataObj::EPrint=HASH(0x7fd157cfa530)', 'documents', 'HASH(0x7fd157c4f6f8)') called at /usr/share/eprints/perl_lib/EPrints/Plugin/Screen/EPrint/UploadMethod/File.pm line 109
    EPrints::Plugin::Screen::EPrint::UploadMethod::File::action_add_format('EPrints::Plugin::Screen::EPrint::UploadMethod::File=HASH(0x7f...') called at /usr/share/eprints/perl_lib/EPrints/Plugin/Screen.pm line 240
    EPrints::Plugin::Screen::from('EPrints::Plugin::Screen::EPrint::UploadMethod::File=HASH(0x7f...') called at /usr/share/eprints/perl_lib/EPrints/Plugin/InputForm/Component/Upload.pm line 84
    EPrints::Plugin::InputForm::Component::Upload::update_from_form('EPrints::Plugin::InputForm::Component::Upload=HASH(0x7fd1561e...', 'EPrints::ScreenProcessor=HASH(0x7fd157c57e68)') called at /usr/share/eprints/perl_lib/EPrints/Plugin/Screen/EPrint/Edit.pm line 74
    EPrints::Plugin::Screen::EPrint::Edit::from('EPrints::Plugin::Screen::EPrint::Edit=HASH(0x7fd157c55620)') called at /usr/share/eprints/perl_lib/EPrints/ScreenProcessor.pm line 310
    EPrints::ScreenProcessor::process('EPrints::ScreenProcessor', 'session', 'EPrints::Repository=HASH(0x7fd1572dcf68)', 'template', undef, 'url', '/cgi/users/home') called at /usr/share/eprints/cgi/users/home line 25
    ModPerl::ROOT::ModPerl::Registry::usr_share_eprints_cgi_users_home::handler('Apache2::RequestRec=SCALAR(0x7fd1533a36e8)') called at /usr/lib64/perl5/vendor_perl/ModPerl/RegistryCooker.pm line 204
    eval {...} called at /usr/lib64/perl5/vendor_perl/ModPerl/RegistryCooker.pm line 204
    ModPerl::RegistryCooker::run('ModPerl::Registry=HASH(0x7fd156a53b30)') called at /usr/lib64/perl5/vendor_perl/ModPerl/RegistryCooker.pm line 170
    ModPerl::RegistryCooker::default_handler('ModPerl::Registry=HASH(0x7fd156a53b30)') called at /usr/lib64/perl5/vendor_perl/ModPerl/Registry.pm line 31
    ModPerl::Registry::handler('ModPerl::Registry', 'Apache2::RequestRec=SCALAR(0x7fd1533a36e8)') called at -e line 0
    eval {...} called at -e line 0

{"lib/submissionform:action_cancel":"Cancel"}

{

      "progressid": "C58D8FC386EF49888DF11674E4E1E6AF",

      "received": 4039,

      "uri": "http:\/\/eresearch.qmu.ac.uk\/id\/upload_progress\/C58D8FC386EF49888DF11674E4E1E6AF",

      "size": 7378540,

      "expires": 1398934939

    }

I'm still trying to track this one down but I am starting to feel pretty hopeless, (having been at it for weeks now!).

Any and all suggestions gratefully received at this point.


James